Location: 655 International Blvd., Oakland, CA 94606

- Bi-Cultural/Bi-lingual Social Adjustment Counselor (Spanish/English)

HOURS: 0.5 FTE (20 hours per week)

SALARY: The salary for working 20 hours per week will be $17,500-$19,750 (depending on qualifications and experience). 

BENEFITS: Employer-contributed Commuter/Transportation Benefits. Paid public holidays, vacation, and sick days.

PROGRAM: Social Adjustment Services Program for RCA, CalWORKs, CalFresh, GA, and TCVAP clients in Alameda County.

SUPERVISED BY: RT Family Resource Coordinator with training and technical assistance from the Coordinator of the East Bay Refugee Forum.

PROGRAM:

Refugee Transitions (RT) will provide vocational English language instructor for literacy and beginning level newcomers combined with social adjustment services. RT will work with  Consortium Partners (Lao Family Community Development, International Rescue Committee, Laney College Career Center, the English Center, Burma Refugee Family Network, and the Coordinator of the East Bay Refugee Forum) who will specialize in one or more of the following services: wraparound employment-focused case management, social adjustment services, VESL education and training services, workplace readiness and employment workshops, unpaid work experience, on-the-job training opportunities, and job placement.

JOB RESPONSIBILITIES:

1. Provide intake and assessment for clients referred from Lao Family Community Development and the International Rescue Committee, which includes orientation, interview, and assessment.

2. Support RT’s Vocational English Language class as needed.

3. Provide referral services to help clients enroll in appropriate partner services, including but not limited to employment, health care, public benefits, education, and legal service providers.

4. Provide social adjustment counseling to help clients understand and effectively utilize and interact with basic systems, such as providing orientation, referrals, and education on welfare, management of personal finances, housing, health, education, human relations, conflict resolution, cultural orientation, citizenship activities, family life issues, and crime issues.

5. Routinely escort clients to appointments and other services and advocate for client needs when necessary.

6. Provide language interpretation for clients as needed.

7. Ensure documentation in case files is complete, accurate, and up-to-date.

8. Ensure effective coordination with project partners and other agencies.

9. Complete and send any required reports by established deadlines to appropriate reporting agencies.

10. Attend monthly program meetings, bi-weekly supervision, and scheduled training.

11. Other related duties as assigned by supervisor.

QUALIFICATIONS:

-Bi-cultural and bi-lingual in English and Spanish;

-Training and experience in refugee resettlement and social services, or willingness to go through training;

-Interpretation experience between U.S. staff and foreign-born clients a plus;

-Ability to write and speak English with clarity;

-Ability to work collaboratively with other community agencies and departments;

-Ability to take initiative about tasks and projects;

-Ability to navigate effectively through bureaucratic systems;

-Knowledge and understanding of local refugee issues and social service systems in the Bay Area;

-Sensitive to the needs of refugees and effective in a multicultural setting;

-Excellent communication and interpersonal skills;

- Ability to multi-task, problem-solve creatively, manage stress, and work both independently and as part of a team;

-Computer (Microsoft Office), writing, and event coordination skills;

-Coursework or work/volunteer experience in social work, human services, or related field;

-Available to work on weekends occasionally;

SCHEDULE: Ideally the candidate will be able to accept assignments between 10:00 am-3 pm Mondays to Thursdays (with flexibility as needed) as well as occasional Fridays and weekends.

Interested candidates should submit a resume and cover letter to jobs@reftrans.org. Subject line: SOCIAL ADJUSTMENT COUNSELOR. The position starts on May 16, 2016.

Posted
AuthorAndrew Bogrand

Position Summary:

Title: Director of Development and Communications
Current Time Commitment: .80 FTE (32 hours/week) (with full benefits).
Salary: competitive (based on nonprofit compensation reports by agency size and budget)
Location: San Francisco
Reports to: Executive Director

Refugee Transitions seeks a Director of Development and Communications to lead the fundraising, communications, and public relations activities of the agency. The Director of Development and Communications will be responsible for implementing and growing an annual giving and major gifts program, corporate sponsorships, and grants development. The person will also lead the agency's public relations efforts. We are seeking a self-driven individual who is first and foremost passionate about the work of RT, to lead a team in accomplishing our growing and evolving development and communication needs, and has a desire to join a small but committed team that thrives on making a positive impact within their community.

Duties include but are not limited to the following:

Management & Oversight
- Provide vital input into short and long-term fundraising, communications, and public relations strategies for Refugee Transitions.
- Assure proper planning including goal setting, strategy identification, benchmarking, and evaluation to support fund development, communications, and public relations activities.
- Implement and evolve Refugee Transitions' current fund development, communications, and public relations activities and programs through coordination with staff, the Executive Director, Board of Directors, and Board Development Committee. 
- Manage the daily operations of a small development, communications, and public relations team to achieve goals.
- Work with the Executive Director to prepare annual budgets and monitor and analyze monthly department budget reports, recommending changes as necessary.
- Prepare regular reports on progress, budgets, receipts, and expenditures related to fundraising, communications, and public relations and the management of the related activities.

Development & Fundraising

Annual Giving & Major Gifts:
- Ensure compliance with all relevant regulations and laws, maintain accountability standards to donors, and ensure compliance with code of ethical principles and standards of professional conduct for fundraising executives.
- Determine and implement appropriate strategies for retention, upgrade of current donors and the acquisition of new donors, including identifying and cultivating potential and existing donors through correspondence, telephone and email communication, and in-person visits.
- Plan and execute annual benefit dinner, annual giving campaign, and ongoing donor cultivation events.
- Oversee staff to ensure the agency's Salesforce donor database includes fundraising efforts, donations, and donor acknowledgement.
- Engage interns and volunteers for special annual fund development projects.

Corporate Giving:
- Evolve Refugee Transitions' corporate engagement strategy that leverages the agency's growing pool of employee/volunteer champions/ambassadors to secure corporate grants, gifts, and sponsorships.
- Secure ongoing corporate sponsorships for the agency's annual benefit dinner that covers and ideally exceeds all costs.

Grants (Foundation & Government):
- Hire and oversee the manager of the grant research, writing, and reporting process, ensuring contract compliance measures are addressed once proposals are awarded.
- Contribute to the writing and editing of grants and reports for government, corporation, and foundation proposals.

Communications & Public Relations
- Working closely with the Development & Impact Coordinator, lead the agency's communication efforts, including the design, printing, and distribution of marketing and communication materials for all development efforts; and overseeing online communications and social media strategies. 
- Develop and execute public/media relations strategies, positioning the agency as a thought leader in the field of educational services for refugee and immigrant newcomers.
- Represent RT at community events, serving as a spokesperson for the agency in the community and media.
- Work with the Development Team to produce annual reports detailing program activities, donors, and financials.

Essential Competencies:
- Commitment to educational services serving refugee/immigrant populations.
- Cross-cultural experience and fluidity.
- Experience in nonprofit development and communications.
- Demonstrated record of successful fundraising, including writing successful grants to government, corporations, and foundations.
- Knowledge of private giving trends, foundation grantmaking, and corpo­rate philanthropy.
- Prospect research experience, particularly for individuals.
- Knowledge of local philanthropic community foundations and government funders.
- High level of maturity, motivation, and flexibility, as well as a firm commitment and ability to develop high-quality work products.
- Strong interpersonal skills and the capacity to work well with a diverse range of individuals, exhibiting diplomacy and good judgment in man­aging interactions with individuals at all levels inside and outside the organization.
- Substantial experience engaging a senior leadership team, coordinating with staff, and working with Boards and volunteers.
- Ability to work independently, manage time efficiently, and self manage to deadlines.
- Flexible schedule and ability to travel within the Bay Area, including the ability to work evenings and weekends when necessary.
- Exceptional written and verbal communication skills and the ability to gather, understand, and synthesize information from a variety of sources.
- Ability to multi-task, handle frequent interruptions and competing priorities.
- Strong computer skills, with proficiency in Microsoft Office products and donor databases (preferably in Salesforce).
- Strong organizational, project, budget, and time management skills.

Education:
- Bachelor's degree required; advanced degree is highly desirable.

Preferred: 
- Work experience with small nonprofit agencies that leverage large numbers of volunteers with limited staff.

Physical Abilities: Hearing and speaking to exchange information in person and on the telephone; seeing to read, prepare and proofread documents; sitting or standing for extended periods of time; dexterity of hands and fingers to operate a computer keyboard and other office equipment; kneeling, bending of the waist, and reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies.

Special Requirements: Must be able to accept assignments between 9:00 a.m. and 7:00 p.m. The shift assignments may include some evenings and weekends.

RT is an Equal Opportunity Employer. We especially seek individuals from refugee or immigrant families.

Application Instructions
Please submit a Cover letter, Resume, and Compensation history to jobs@reftrans.org by noon on Thursday, April 28. All three attachments must be received; incomplete applications will not be considered. Please forward electronic submissions only. No phone calls please. Only principal, qualified candidates will receive a response.

Posted
AuthorAndrew Bogrand

In partnership with Oakland Unified School District and Oakland International High School, a school serving newcomers who have been in the U.S. for four years or less, RT is hiring a Youth Program Associate to help with our after-school programs and match volunteers with newcomers for home-based tutoring/mentoring.

Position: Youth Program Associate
Time Commitment: .50 FTE (20 hours per week)
Salary: Depending on qualifications and experience
Office Location: Oakland International High School, 4521 Webster St, Oakland, CA 94609 (10 minute walk from MacArthur Bart Station) + Fremont High School (tutoring) + Field Work (home visits)
Program Starting date: May 2016

Responsibilities include: 

1) Volunteer Support
+ Help Sr. Volunteer Coordinator interview new volunteers;
+ Complete intakes for new students who would like to be matched with a volunteer for home-based tutoring/mentoring;
+ Act as a liaison between youth students, families and RT;
+ Accompany volunteers to the homes of clients and introduce them to the families; and
+ Provide ongoing support and follow-up with all home-based volunteers/tutors.


2) Tutoring and Enrichment at OIHS and Fremont High Schools
+ Tutor youth with very limited English skills; 
+ Chaperone monthly field trips as needed;
+ Assist with preparation and coordination of youth summer camps; and
+ Perform various duties to engage disconnected youth in the after-school program. 

3) Administrative
+ Attend meetings with partners as needed; and
+ Maintain client files and enter student/volunteer information in the agency's & funder's databases.

Required Qualifications:
+ Bilingual in English & Spanish/bi-cultural (to act as a liaison between youth/families/sponsors from Latin America and volunteers); 
+ Ability to connect with high school age youth (especially male students from Central America) to build a supportive environment and act as a positive mentor; 
+ A high level of energy and enthusiasm for team-building and youth engagement;
+ Must be very flexible and able to adapt to a changing environment!
+ Ability to work with youth of different cultural backgrounds;
+ Ability to work in collaboration with multiple stakeholders including staff, students, school administrators, and parent/guardians; 
+ Role model for newcomer male students;
+ Ability to effectively and compassionately work with/engage disconnected youth who have experienced trauma;
+ Completion of at least 2-3 years of undergraduate study (minimum of 48 units);
+ Strong writing and computer skills;
+ Ability to tutor English language learners;
+ Experience working with middle or high school age students in the U.S.;
+ Experience working in after-school programs; 
+ Commitment to preserving confidentiality and upholding mandated reporting responsibilities; and
+ Ability to work well independently and with minimal supervision.

Preferred:
+ From a refugee or immigrant family;
+ In addition to Spanish, speaking K'iche' or Mam;
+ Tutoring experience;
+ Familiarity with Oakland Unified School District; 
+ Experience working with social service organizations and community service providers serving high-need newcomers and non-English speaking families.

Physical Abilities: Hearing and speaking to exchange information in person and on the telephone; seeing to read, sitting or standing for extended periods of time; dexterity of hands and fingers to operate a computer keyboard and other office equipment; kneeling, bending of the waist, and reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies.

Special Requirements: Must be able to accept assignments between approximately 12:00 or 1:00 pm -- 6 or7pm Monday to Thursday plus some occasional evening/weekend hours for additional meetings/trainings/home visits/events. Must have transportation for home visits around Oakland during evening hours.

Application procedure: Send your resume and cover letter to jobs@reftrans.org and put in subject line: Oakland Youth Program Associate.

Posted
AuthorAndrew Bogrand